We had a leak coming from the base of our toilet and needed a replacement. Flow Pros Plumbing sent Matt and Ralph and they were excellent from start to finish. They arrived right on time at 8:30, had everything done, cleaned up, and were out the door by noon. They were friendly, professional, and kept us informed through the whole process. Everything looks great and works perfectly. Highly recommend.
Allan from Flow Pros was fantastic! He arrived earlier than expected, quickly diagnosed and performed the necessary repairs to unblock my main plumbing line, and even documented everything with the camera. Thanks to his thorough work, I now have the evidence I need to go back to my insurance carrier and file a claim for repairs to my cast-iron pipes. Allan was super friendly, professional, and a pleasure to work with. Highly recommend!
I’ve worked with Matt O. before when he was with another company, and when I found out he moved to Flo Pros, I didn’t hesitate to follow him—and I’m so glad I did!Matt has always been incredibly skilled, professional, and trustworthy. He takes the time to explain the issue, gives honest recommendations, and always does top-notch work. It’s hard to find someone in this industry who is not only good at what they do but also genuinely cares about their customers—and that’s exactly who Matt is.Flo Pros has proven to be just as reliable and professional as Matt himself. The whole process, from scheduling to service, was smooth and efficient. Matt O. continues to be my go-to plumber, and I’m happy to now recommend Flo Pros as my new go-to plumbing company too.If you want the job done right the first time, ask for Matt O.—you won’t regret it!
Allan was super knowledgeable and friendly. He walked me through the entire process of a huge job I’m in need of with a new home I purchased so I will definitely be using him again :)
Flows Plumbing did an outstanding job installing my new High Efficiency Hybrid Heat Pump Water Heater.From the very beginning, I was impressed. They responded promptly and courteously to my initial call, and their sales professional, Brad, provided a fast, accurate, and fair quote.On installation day, my technician, Paul, and his assistant arrived right on time. I appreciated receiving both a text and an email in advance with Paul’s photo and estimated arrival—great touch for customer confidence.Now the best part: Paul was not only polite and professional, but clearly skilled. He explained the process thoroughly, answered all of my questions, and got right to work. This was a technically involved job, given that my new water heater is a “smart” hybrid unit with all the latest features and functionality.Paul’s work was meticulous, and after inspecting it and running the system for over a day, I can say it’s working flawlessly. The workspace was left spotless—just as clean as when they arrived.I very highly recommend Flows Plumbing. From the first phone call to the final walkthrough, every step was handled with professionalism, courtesy, and excellence. First-class service all around.
